Shipping policy

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.

• Real-Time Updates: You can track your package directly through our website using the "Track Order" page.

• Activation Time: Please allow 24–48 hours for the carrier to update the tracking information in their system.

4. Delivery Guarantee

If your order has not arrived within 30 business days of purchase (our Maximum Delivery Time), please contact us at [myxvoid.myshop2.com]. We will investigate the delay and, if the package is deemed lost, we will issue a full refund or a free replacement.

5. Customs, Duties, and Taxes

[Store Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Note: Most US-bound orders under $800 are exempt from these fees.

6. Missing or Stolen Packages

If your tracking information states that your package was "Delivered" but you have not received it, please contact the local carrier (e.g., USPS or UPS) directly. Once a package is marked as delivered by the carrier, [Xvoid] is no longer liable for the shipment.